support

Genie is making it significantly easier and faster for equipment owners and operators to find important machine information, including the operator’s manual, maintenance requirements, safety-related information, and parts ordering and availability. In July, Genie began rolling out QR code decals – located in an easy-to-access location on each machine, and on the machine’s serial plate […]

Palazzani Industrie has produced a web-app for after-sale service allowing customers to access to support from their smartphone. Responding to customers’ needs to be more and more connected, the mypalazzani web-app has been developed to provide immediate and free access to useful information about the machine, from any device with all operating systems (Android, iOS, […]